Privacy Policy

YWYW Estate Planning (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we use it.

1. What We Collect

• Name and email address when you create an account or contact us
• Phone number if provided during consultation booking
• Payment information (processed securely by Stripe — we never store card numbers)
• Usage data: pages visited, features used, and timestamps
• Device and browser information for security and troubleshooting

2. How We Use Your Data

• To provide and improve our estate planning services
• To send appointment confirmations and service-related emails
• To process payments and issue invoices
• To comply with legal obligations

We do not sell your personal information to third parties.

3. Cookies

We use essential cookies to maintain your session and remember your preferences. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though some features may not work correctly.

4. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data by contacting us. Some data may be retained as required by law.

5. Security

We use industry-standard security measures including encryption in transit (TLS) and at rest. Access to personal data is restricted to authorized personnel on a need-to-know basis.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at our contact page.

7. Changes

We may update this policy periodically. We will notify you of significant changes via email or a notice on our website. Continued use after an update constitutes acceptance of the new policy.